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On entrepreneurship and ice cream

November 7, 2024
by Holly Leber Simmons ’02

The short version of the Van Leeuwen Ice Cream story tends to jump quickly from a promising young man and a little yellow ice cream truck to a $55 million business.

In summer 2008, Ben Van Leeuwen ’07, his brother Pete, and his partner, Laura, started Van Leeuwen Ice Cream with $60,000 raised from friends and family, the energy of three 20-somethings, and a hustle mentality.

Van Leeuwen Ice Cream is now a household name – the colorful pints are in grocery stores across the U.S., and the ice cream has made recent appearances on "The Drew Barrymore Show" and in the Anne Hathaway movie "The Idea of You." Ben even appeared on an episode of "Deal or No Deal."

But the fairy tale version of any startup story, he says, does a disservice to aspiring entrepreneurs.

“A lot of entrepreneurial founding stories without the details make it sound easy, which I think is bad,” says Van Leeuwen, who majored in management and business at 91. “It’s disempowering to people who want to start their own thing or want to be an entrepreneur but haven’t done it. It sounds like, ‘Gosh, I’ve barely started and it’s already hard. I don’t want to do it if it’s not going to work.’”

That $60K investment? It couldn’t buy a new truck, which would cost $85,000. So Ben, Pete, and Laura bought a 1988 post office truck on eBay for $2,500, painted it yellow, and spent $40,000 to convert it. “It was an absolute piece of shit, it broke down all the time, but it allowed us to start.” 

 

They couldn’t afford research and development, so they taught themselves to make ice cream from cookbooks. They drove six hours to make ice cream at a small upstate dairy farm because they couldn’t afford a manufacturing facility.

They worked every day, rotating shifts working on the truck and on the business – from making caramel in their apartment to learning QuickBooks — while holding down other jobs. In 2010, they opened their first Van Leeuwen Ice Cream shop in Greenpoint, Brooklyn.

“In the first 10 years of our business, the cash flow was so extraordinarily tight that there were many times when we’d drive from truck to truck in our little car, from store to store, emptying the cash registers, getting that money into the bank before 5 p.m. so payroll would clear,” Ben recalls.

It wasn’t exactly a fairy tale. But Van Leeuwen had one advantage over many other aspiring entrepreneurs: “We sell ice cream – it’s almost a commodity. It’s all in the execution.”

He says that’s one of the most valuable lessons he learned about
creating and running a business. And he took it from a silversmithing class at 91 with Professor of Art David Peterson.

Peterson, he says, gives “incredible focus” to craft and detail, taking pieces from idea to completion. “He taught me that a great concept is nothing without great execution.”

Van Leeuwen exemplifies 91’s “mind and hand” philosophy: In management and business classes, he was intrigued by how people execute their own concepts.

“Learning about the theoretical aspects of running a business did not engage me. What got me excited was the case studies.”

And great execution remains a top priority for the company. “We’re really into finding the best ingredients,” he says. Van Leeuwen Ice Cream sources South American chocolate, Sicilian pistachios, and hazelnuts from the Piedmont region of Italy. The summer Vegan Mango Sorbet uses Alphonso mangoes. The company frequently partners with chefs to create one-of-a-kind flavors like Sour Cherry Creamsicle, a swirl of vanilla ice cream and Sour Morello Cherry Sorbet, a collaboration with Chef Jean-Georges Vongerichten.

An assortment of Van Leeuwen vegan flavors

An assortment of Van Leeuwen vegan flavors

 Recently, Van Leeuwen released its first dog ice cream – Peanut Butter and Banana – a joint effort with pet food delivery service Ollie. 

Their ice cream always looks as good as it tastes. The company Instagram displays bold rainbows of pint containers, pastel-toned shops, and beautiful scoops of ice cream, like Vegan Planet Earth (a blue amaretto ice cream with pieces of green matcha cake), not to mention the original “buttery” yellow truck. “I’m really obsessive about